Job Title:  Financial Aid Coordinator

The Financial Aid Office is looking for a Financial Aid Coordinator for a short-term period.

Duties and Responsibilties 

• Managing students’ financial data in SITS and SAP systems
• Communication with students and coordinators
• Cooperation with colleagues at the Financial Aid Office
• Monitoring tuition and other fee payments, sending out payment reminders
• Cooperating with the Invoicing and Accounting team at the Budget and Finance Office
• Advising students who are requesting a special payment plan
• Monitoring student data with outstanding fees due, consulting with the department coordinators and the Student Records Office
• Checking stipend reports from SITS, monitoring posted stipends in SAP and preparing stipend payments for bank transfer
• Managing the grant contracting process via DocuSign
• Registering grant payments in SAP
• Administering the reporting process for grants and stipend supplements
• Issuing payment certificates
• Handling leaving forms, fee refunds and deposit repayments 

Qualifications

• Bachelor’s degree (minimum)
• At least 2 years of experience in a customer-facing position ideally in academia or at an international company / institution
• Strong ability to work independently, with skills in managing own workflow in coordination with other CEU staff
• Ability to balance sensitivity towards student needs with ensuring student adherence to university
• Proficiency in spoken and written English is a must. 
• Proficiency in using Office 365 and MS products, as well as Teams and Zoom.
• Experience using the SAP system is an advantage
• Discretion when dealing with sensitive/confidential information Multicultural orientation and open-mindedness
• Good organizational skills, including the ability to shift between hybrid, in-person, and fully remote environments
• Strong interpersonal skills, requiring the ability to understand and respond to the competing needs of diverse clients
• Interest in creative problem-solving
• Ability to handle multiple tasks and to prioritize
• Previous work experience at CEU is an advantage
• Previous higher education sector experience is an advantage

What CEU Offers

We offer a competitive salary, as well as a dynamic and international academic environment. 

How to Apply

Kindly submit a CV, motivational letter, and the names and contacts of two reference persons directly in the application portal.

CEU is strongly committed to the promotion of gender equality and equal opportunities within our institution. Previous training, work experience and/or engagement with matters of equality, diversity and inclusion at the organizational level will be an asset.

Central European University does not discriminate on the basis of—including, but not limited to—race, color, national and ethnic origin, religion, gender and sexual orientation in administering its educational policies, admissions policies, employment, scholarship and loan programs, and athletic and other school-administered programs.

About CEU

One of the world’s most international universities, a unique founding mission positions Central European University as both an acclaimed center for the study of economic, historical, social and political challenges, and a source of support for building open and democratic societies that respect human rights and human dignity. CEU is accredited in the United States and Austria, and offers English-language bachelor's, master's and doctoral programs in the social sciences, the humanities, law, environmental sciences, management and public policy. CEU enrolls more than 1,400 students from over 100 countries, with faculty from over 50 countries.

In 2019, CEU relocated from Hungary to Austria as the Hungarian government revoked its ability to issue US-accredited degrees in the country. As a result, CEU offers all of its degree programs in Vienna, Austria; and retains a non-degree, research and civic engagement presence in Budapest, Hungary, through its CEU Democracy Institute, the Institute for Advanced Study, the CEU Summer University and The Vera and Donald Blinken Open Society Archives (OSA), and its Hungarian language public educational programs and public lectures.

For more information, please visit https://www.ceu.edu/.