Job Title:  Program Coordinator (f/m/d)

The School of Undergraduate Studies invites applications for a new hybrid Program Coordinator/Academic Advisor position that is being created in response to the continued growth of the undergraduate programs. The position will support the current program coordinator and academic advising needs of the three BA programs.

Duties and Responsibilities 

• Student Queries: Support program coordinators in addressing student questions and resolving student-related issues.
• Department Administration: Assist with the implementation and coordination of departmental policies and procedures.
• Coordination between Advisors and Program Coordinators: Facilitate communication and coordination between academic advisors and program coordinators, particularly in areas where responsibilities overlap (e.g., custom diet plans and academic matters), helping ensure consistent and well-managed processes.
• Scheduling: Supporting course scheduling.
• Support for Future BA Programs: Assist with the administration and operational integration of new BA programs as they are approved, helping incorporate them into the existing BA program structure.
• Course Registration: Manage course registration processes and handle ad-hoc registration requests.
• Study Abroad Administration: Support the administration of study abroad applications and related processes.
• Academic Advising Administration: Assist with the administration of the academic advising process, including documenting advising meetings and maintaining advising records and documentation.
• Academic Records and Requirements: Help ensure the accurate recording and tracking of student credits and fulfillment of program requirements.

Qualifications

•    Bachelor’s degree
•    At least 2 years of experience in a customer-facing position ideally in academia or at an international company / institution
•    Strong ability to work independently, with skills in managing own workflow in coordination with other staff and faculty
•    Ability to balance sensitivity towards student needs with ensuring student adherence to university and program regulations
•    Proficiency in spoken and written English is a must.
•    Proficiency in using Office 365 and MS products, as well as Zoom and video-conferencing software
•    Discretion when dealing with sensitive/confidential information 
•    Multicultural orientation and open-mindedness
•    Good organizational skills, including the ability to shift between hybrid, in-person, and fully remote environments
•    Strong interpersonal skills, requiring the ability to understand and respond to the competing needs  of diverse clients
•    Interest in creative problem-solving 
•    Ability to handle multiple tasks and to prioritize
•    Previous work experience at CEU is an advantage
•    Previous higher education sector experience is an advantage

What CEU offers

We offer a competitive salary starting from a gross of 50,000 EUR/year as well as benefits including an additional private pension plan, Edenred monthly meal vouchers, and professional development opportunities. 

How to Apply

Applicants need to submit:

• Cover letter
• Full resume 
• Writing sample, preferably business correspondence.
• Names and Contact details of two references written in the application portal

CEU is strongly committed to the promotion of gender equality and equal opportunities within our institution. Previous training, work experience and/or engagement with matters of equality, diversity and inclusion at the organizational level will be an asset.

Central European University does not discriminate on the basis of—including, but not limited to—race, color, national and ethnic origin, religion, gender and sexual orientation in administering its educational policies, admissions policies, employment, scholarship and loan programs, and athletic and other school-administered programs.

About CEU

One of the world’s most international universities, a unique founding mission positions Central European University as both an acclaimed center for the study of economic, historical, social and political challenges, and a source of support for building open and democratic societies that respect human rights and human dignity. CEU is accredited in the United States and Austria, and offers English-language bachelor's, master's and doctoral programs in the social sciences, the humanities, law, environmental sciences, management and public policy. CEU enrolls more than 1,400 students from over 100 countries, with faculty from over 50 countries.

In 2019, CEU relocated from Hungary to Austria as the Hungarian government revoked its ability to issue US-accredited degrees in the country. As a result, CEU offers all of its degree programs in Vienna, Austria; and retains a non-degree, research and civic engagement presence in Budapest, Hungary, through its CEU Democracy Institute, the Institute for Advanced Study, the CEU Summer University and The Vera and Donald Blinken Open Society Archives (OSA), and its Hungarian language public educational programs and public lectures.

For more information, please visit https://www.ceu.edu/.